Vitacost Review
Company Background
Vitacost is the internet’s leading discount vitamin and supplement store. While offering vitamins and supplements made by leading brands in the industry, Vitacost also offers products made by the company itself.
With an extensive collection of items offered at unbeatable prices, Vitacost has become the one-stop-shop for many individuals living either within the United States or abroad.
Shipping
Vitacost ships product purchases both domestically and internationally. For domestic orders or orders made within the contiguous 48 states of America, standard shipping rates of about $4.99 are applied regardless of the item’s weight or location. For domestic shipments made to Alaska, Hawaii and Puerto Rico, however, the standard shipping rate is about $9.99. For all orders placed between Monday to Friday and before 4pm, Vitacost guarantees same day shipments. All in-stock orders are shipped immediately whereas all orders that are out-of-stock are shipped once stocks arrive.
In terms of standard shipments, orders are expected to arrive within 3-6 working days. If one chooses, however, Vitacost also offers priority mail, ground mail and next day deliveries to those who are eager to get their items and are also willing to pay a little bit of extra. All Vitacost shipments are made through the UPS or the USPS.
As for international shipping options, Vitacost requires that one contact the company itself in order to flesh out actual shipping details. Generally, however, orders can be made through the Vitacost website or through phone and should be expected to arrive anywhere within 7-30 working days. As international shipping is more complex than domestic shipping, no standard shipping rates are applied. Typically, however, shipping fees for international shipments are calculated based on the item’s weight, location and mode of shipment.
Before making any international orders, Vitacost recommends that individuals first check the legality of the products in one’s country or region. As the code of purchase and exchange of vitamins and supplements may vary from country to country, it is best that one ensures the legality of having certain items brought in before placing an order.
Pricing
A big part of the success of Vitacost can be attributed to the highly competitive prices they offer for their products. While maintaining the quality and freshness of their items, Vitacost offers them at prices of about 30-70% cheaper than their regular retail cost.
Vitacost also offers a special Deal of the Day and Deal of the Week option at its online site wherein the price for a particular item is brought down even lower. Coupons and discount cards are also available at the Vitacost site. Along with this, Vitacost frequently has extra samples which it gives away absolutely free to lucky customers. With discounted rates, additional expense cuts and free giveaways, Vitacost pricing is certainly unbeatable.
Selection
Vitacost offers a wide selection of vitamins and supplements from both big and small brand names. To date, Vitacost carries products and items from about 1,600 different quality brands, including its own. Among the more popular brands that Vitacost features are Source Naturals, Nature’s Plus, Universal and Bob’s Red Mill.
Not only is the Vitacost store collection extensive but it is also well-organized, making the search and location of one’s vitamin needs a cinch. For example, one can search the Vitacost inventory based on departments wherein one would go through selections according to Baby and Health Care, Bodybuilding, Diet and Weight Management, Pets, Sports Nutrition and even Sexual Health. Vitacost also gives one the option of searching selections based on categories such as Amino Acids, Coconut Oils, Magnesium and Tumeric.
As a guide to those who are not fully aware of what products and brands are effective or popular, the Vitacost site also categorizes selections based on Top Sellers and What’s Hot.
Customer Service
Vitacost prides itself in its friendly, responsive and highly capable customer service. Just a phone call or a click of the mouse away, Vitacost makes it easy for its customers to get the answers and the help that they need right at the time that they need it.
Vitacost also offers a 30 day money back guarantee for all its items. Given that one is unsatisfied with the product anywhere within 30 days of its purchase, one can simply ship the unused portion of the item back to Vitacost and receive a refund.
Summary
To both its local and international customers, Vitacost guarantees safe, fresh and top-quality products at prices far cheaper than that of regular retail stores. Despite their low cost, however, the Vitacost team spares no expense in terms of providing its customers the best services through excellent shipping options and money back guarantees. It must also be mentioned that the Vitacost site goes above and beyond its purpose. Rather than just listing the company’s products along with their prices, the Vitacost site organizes and categorizes everything to make for easy, simple browsing. It also offers useful and practical information for what one is buying as well as standard prices for the items in order to allow for price comparisons. Without a doubt, shopping at Vitacost is a simple, easy way to get the vitamins one needs at the best possible market price.
Score: 5/5
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